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Fiscal Support Services team
About Fiscal Support Services

Leading Technology Solutions Provider Across Africa

Fiscal Support Services (Private) Limited is a specialized information technology company focused on delivering cost-effective and efficient technology solutions. We have been reliably supporting fiscal devices and providing comprehensive IT services across Africa for over eight years, with our team bringing more than 25 years of collective IT support experience to every project.

  • Over 25 years' combined experience in fiscal device support and IT solutions
  • Successfully supporting more than 1,000 category C clients with their fiscal devices
  • Proven track record across Botswana, Zimbabwe, Namibia, Kenya and South Africa

80++

Years Combined Experience

Our team brings decades of hands-on IT support experience across multiple African markets.

1000+

Clients Supported

We currently support over 1,000 category C clients with their fiscal device needs and IT requirements.

5

African Countries

We operate across Botswana, Zimbabwe, Namibia, Kenya and South Africa.

Company Overview

Fiscal Support Services (Private) Limited has established itself as a leading provider of fiscal device support and comprehensive IT solutions across Africa. Over the past eight years, we have built an unparalleled reputation for reliability, expertise, and innovative technology solutions that drive business growth.

Our team collectively brings more than 25 years of specialized experience in fiscal device support, making us the go-to partner for businesses seeking robust, compliant, and efficient fiscalization solutions. We understand the unique challenges facing African businesses and have developed tailored approaches to address them effectively.

The scarcity of Information Technology (I.T) services that are properly scaled for the emerging markets of Africa led to the incorporation of our technologically driven enterprise. We help businesses acquire hardware through innovative financing models and deploy solutions that strategically align IT investment cycles with business objectives and growth plans.

The growing number of SMEs in Zimbabwe and the broader African region often experience operational complexity due to misaligned technology investments and business processes. These organizations require strategic technology consulting services that enable sustainable growth while maintaining operational control. Fiscal Support Services (Private) Limited was founded specifically to address this critical gap in the market.

More than 75% of our staff members have extensive hands-on experience in fiscal device support and implementation since the early days of fiscalization projects across Africa. This deep, specialized expertise allows us to provide unmatched service quality, rapid problem resolution, and innovative solutions to our expanding client base throughout the continent.

Mission & Values That Drive Us

Our Mission

  • Develop innovative services covering OSS (Operations Support Systems) and BSS (Business Support Systems) for African markets
  • Recruit, develop and retain the most skilled technology professionals in the industry
  • Continuously refine our value chain to create exceptional value for our customers
  • Ensure all team members and partners consistently uphold our core values in every interaction
  • Bridge the technology gap for emerging markets through strategic consulting and implementation

Our Core Values

Integrity

We consistently align our actions, methods, principles, and outcomes with our values, maintaining transparency in all business dealings.

Passion

We demonstrate exceptional enthusiasm and dedication to our people, customers, partners, and cutting-edge technology solutions.

Continuous Excellence

We're committed to developing our people and technology through continuous learning, innovation, and strategic improvement.

Our Leadership Principles

Embracing Complex Challenges

We actively pursue complex business and technology projects that push the boundaries of innovation and challenge our capacity to deliver exceptional results. Every team member has the opportunity to become a technology hero at Fiscal Support Services.

Unwavering Accountability

We hold ourselves to the highest standards of accountability to our customers, stakeholders, partners, and employees by consistently honoring commitments, delivering measurable results, and maintaining exceptional quality standards.

Innovation Leadership

We lead the market through innovative thinking, cutting-edge solutions, and forward-thinking approaches that anticipate and address future business needs across African markets.

Partnership Excellence

We build lasting partnerships with our clients by deeply understanding their business objectives and delivering technology solutions that drive sustainable growth and competitive advantage.

Pan-African Market Leadership

Regional Excellence

Our experienced team has successfully delivered technology solutions across multiple African markets, with deep understanding of local business environments and regulatory requirements:

  • Zimbabwe - Headquarters and primary market focus
  • Botswana - Expanding fiscal device support services
  • Namibia - Strategic technology consulting
  • Kenya - IT infrastructure and support
  • South Africa - Regional partnership development

Trusted by Industry Leaders

We've earned the trust of leading organizations across Zimbabwe's key economic sectors:

Zimgold Oil Industries

Leading petroleum products manufacturer and distributor

Energy & Petroleum
ZESA Holdings

National electricity generation and distribution company

Power & Utilities
First Mutual Holdings

Diversified financial services and insurance group

Financial Services
Auto Control

Automotive parts and accessories distributor

Automotive Retail
Innscor Africa

Diversified industrial and manufacturing conglomerate

Manufacturing
CBZ Holdings

Leading banking and financial services group

Banking & Finance

Strategic Technology Approach

Analysis & Assessment

We begin with comprehensive analysis of your business processes, technology infrastructure, and growth objectives to identify optimization opportunities.

Strategic Planning

We develop customized technology roadmaps that align IT investments with your business strategy, ensuring sustainable growth and operational efficiency.

Implementation & Support

We execute solutions with precision and provide ongoing support to ensure your technology investments continue delivering value as your business grows.

Ready to Transform Your Business Technology?

Partner with Africa's leading fiscal device and IT solutions provider. Our team of experts is ready to help you align your technology investments with your business strategy for optimal growth and competitive advantage.